About the job

About the Role:

As a Technology Administrator at SYNE, you will play a vital role in ensuring the smooth operation of our technology infrastructure. You will be responsible for managing and maintaining our IT systems, networks, and devices.

Responsibilities:

• System Administration:

  • Install, configure, and maintain servers, workstations, and other IT equipment.

  • Monitor system performance and troubleshoot issues.

  • Apply software updates and patches.

  • Manage user accounts and permissions.

• Network Administration:

  • Configure and maintain network infrastructure, including routers, switches, and firewalls.

  • Troubleshoot network connectivity issues.

  • Implement network security measures.

• Hardware Management:

  • Inventory and manage IT hardware assets.

  • Coordinate hardware purchases and replacements.

• Help Desk Support:

  • Provide technical support to employees, resolving issues related to hardware, software, and network connectivity.

  • Document and track support requests.

• Security:

  • Implement and maintain security measures to protect the organization's IT infrastructure from threats.

  • Conduct regular security audits and vulnerability assessments.

• Backup and Recovery:

  • Implement and manage backup procedures to protect data.

  • Test and restore data from backups as needed.

• Documentation:

  • Maintain up-to-date documentation of IT systems, processes, and procedures.

Qualifications:

• Technical certification or equivalent experience.

• 2+ years of experience in IT administration.

• Strong understanding of computer hardware and software.

• Knowledge of networking concepts and protocols.

• Problem-solving and troubleshooting skills.

• Excellent customer service skills.

Preferred Qualifications:

• Experience with specific operating systems

• Experience with virtualization technologies

• Knowledge of scripting languages

Benefits:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and supportive work environment.

If you are a technically skilled and detail-oriented individual who enjoys managing IT systems and providing excellent customer support, we encourage you to apply.